Policies
Last updated: [3/25/2026]
Ridgeway Therapy PLLC (“I,” “me,” or “my practice”) is committed to providing clear information about how this website is used, how your privacy is protected, and what you can expect when contacting or working with me. These policies apply to the use of this website and to general communication with my practice. They do not replace the HIPAA Notice of Privacy Practices you will receive as a client.
Not for Emergency Use
This website and my contact information are not intended for emergency or crisis support.
If you are in immediate danger or need urgent help, please call 988 or 911, or go to the nearest emergency room.
No Therapist–Client Relationship Formed
Viewing this website or contacting me does not establish a therapist–client relationship.
A therapeutic relationship is formed only after:
- we have connected directly,
- agreed to work together, and
- completed the required intake and consent process.
Email and Electronic Communication
Email is not a secure form of communication.
Please avoid sharing sensitive or private health information by email.
If you choose to contact me electronically, you do so at your own discretion and acknowledge the risks associated with unencrypted communication.
Telehealth Services
All therapy services are provided via secure, HIPAA‑compliant telehealth platforms.
Once we begin working together, you will receive a full HIPAA Notice of Privacy Practices that explains how your protected health information (PHI) is handled.
I am licensed to provide therapy only to clients physically located in Colorado at the time of service.
Information Collected Through This Website
This website may collect limited, non‑identifying information such as:
- browser type
- device type
- pages visited
- general usage data
If analytics tools (such as Google Analytics) are used, they may collect anonymized data to help improve the website. This information is not used to identify individual visitors.
You may also choose to provide personal information when contacting me or scheduling a consultation. Please avoid including sensitive details in these messages.
Cookies
This website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings if you prefer.
Links to Third‑Party Websites
This website may include links to external sites, such as scheduling platforms or resources. I am not responsible for the privacy practices or content of those third‑party websites. Please review their policies before providing personal information.
Not Medical or Legal Advice
The information on this website is for general educational purposes only.
It is not medical advice, legal advice, or a substitute for professional mental health treatment.
Good Faith Estimate (No Surprises Act)
You have the right to receive a Good Faith Estimate explaining the expected cost of your care.
This estimate will be provided upon request and during the intake process.
Your Consent
By using this website, you consent to the terms of these policies.
Updates to These Policies
These policies may be updated periodically. The “Last updated” date reflects the most recent revision.
Contact
If you have questions about these policies, please contact:
Ridgeway Therapy PLLC
720-698-5750
Online therapy for adults and couples in Miami, Tampa, Orlando, Palm Beach County, and across Florida via secure telehealth.
To book a free 15-minute consultation, please visit my booking link at ridgewaytherapy.sessionshealth.com
or call or email to schedule: 720-698-5750 or hello@ridgewaytherapy.com
I also provide virtual therapy for adults in Colorado. Learn more here.
Jen Tilden, LCSW, CDCES (she/her)
Ridgeway Therapy PLLC