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    Rates & Practice Policies

Private-Pay Structure

My Florida practice is fully private pay. This allows us to work without insurance limitations, diagnostic requirements, or session caps, and gives you complete privacy, flexibility, and clinical autonomy.

If you’d like to use out‑of‑network benefits, I can provide a superbill for you to submit to your insurance.

Session Rates

Individual Therapy (50 minutes): $175

For adults navigating type 1 diabetes, chronic health conditions, medical trauma, anxiety, perfectionism, or performance pressure.

Couples Therapy (50 minutes): $225

For couples and partners navigating communication challenges, chronic‑illness‑related strain, trust issues, or the emotional effects of diabetes on the relationship.

Extended Sessions (75–90 minutes): Longer sessions can be helpful for deeper processing, couples work, or navigating complex medical or relational stress. If you’re interested in extended sessions, we can discuss whether this format would support your goals.

Availability

Sessions are held virtually for adults anywhere in Florida. Morning and afternoon appointments are available for professionals, parents, and those managing complex schedules.

Billing & Payment

Payment is collected at the time of service through a secure online platform. I accept all major credit cards and HSA/FSA cards.

If you plan to use out‑of‑network benefits, I can provide a monthly superbill for you to submit to your insurance for reimbursement.

Cancellation Policy

To protect your time and mine, I ask for 24 hours’ notice if you need to cancel or reschedule. Sessions canceled with less than 24 hours’ notice are billed at the full session rate.

Clinical Boundaries & Scope

This practice provides structured weekly therapy during standard business hours. I do not offer:

  • 24/7 on‑call availability

  • Medical or nutritional services

  • Crisis monitoring or emergency support

  • Real‑time diabetes data review or CGM oversight

Therapy is a place for emotional support, nervous‑system regulation, identity work, and relational clarity, not medical management. However, I’m happy to discuss with you the ways I can coordinate care with your medical team so your emotional and physical health feel supported in a cohesive way.

Good Faith Estimate (No Surprises Act)

As a private‑pay provider, I offer a Good Faith Estimate upon request. This outlines the expected cost of therapy based on your goals and typical session frequency. Actual costs may vary depending on the length of treatment.

If You’re Ready to Begin

If you’re carrying the mental load of diabetes or another chronic health condition, you don’t have to navigate it alone. You can schedule a free consultation to see whether working together feels like a good fit.

Book Your Free 15‑Minute Consultation

Online therapy for adults and couples in Miami, Tampa, Orlando, Palm Beach County, and across Florida via secure telehealth.

To book a free 15-minute consultation, please visit my booking link at ridgewaytherapy.sessionshealth.com

or call or email to schedule: 720-698-5750 or hello@ridgewaytherapy.com

I also provide virtual therapy for adults in Colorado. Learn more here.

Jen Tilden, LCSW, CDCES (she/her)

Ridgeway Therapy PLLC

Policies